Refund Policy

1. Current Status

221b is currently offered free of charge ("until proved the opposite"). Since there is no cost to download or use the Software, no refunds are applicable.

You may download, use, and uninstall 221b at any time without any financial obligation.

2. Future Paid Features

If we introduce paid features, licenses, or subscriptions in the future, this Refund Policy will be updated to include:

• Refund eligibility criteria
• Refund request process
• Processing timeframes
• Conditions and exceptions

We will notify you of any changes to this policy via email (if you're on our waitlist) and update this page with the new terms.

3. No Warranty Refunds

As stated in our Terms of Service, 221b is provided "AS IS" without warranties of any kind.

We do not provide refunds or compensation for:

• Software bugs or errors
• Incompatibility with your system
• Data loss or corruption
• Unmet expectations regarding features or performance
• Discontinued features or updates

Since the Software is currently free, there are no financial damages to refund.

4. Third-Party Purchases

If you obtain 221b through a third-party platform or distributor in the future (e.g., app stores, resellers), the refund policy of that platform will apply.

Please contact the respective platform for refund requests:

• App Store purchases: Contact Apple Support
• Google Play purchases: Contact Google Play Support
• Other platforms: Refer to their refund policies

221b does not control or process refunds for third-party purchases.

5. Exceptions

In exceptional circumstances, we may provide refunds or compensation at our sole discretion, such as:

• Billing errors (if paid features are introduced)
• Duplicate charges
• Unauthorized transactions

To request a review of exceptional circumstances, please contact us at contact@221beacon.com with relevant details.

6. Questions About Refunds

If you have questions about this Refund Policy or need assistance, please contact us:

7. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date.

Material changes will be communicated via email if you're on our waitlist.

8. Related Policies

This Refund Policy should be read in conjunction with:

• Terms of Service
• Privacy Policy
• Cancellation Policy